Equity, Diversity and Inclusion
Creating fair opportunities. Building inclusive spaces. Delivering with respect.
We believe equity, diversity and inclusion are essential to who we are and how we work. These values are woven into our culture, our decision-making, and the way we show up — on site, in the office, and in every community we serve.
We are committed to fostering a workplace and delivering a service where everyone is treated fairly, feels respected, and has the opportunity to thrive. Whether you’re part of our team or one of our clients, we aim to create an experience that is inclusive, accessible and empowering.
Equity, Diversity and Inclusion
Our Commitment
We are committed to creating a workplace — and delivering a service — where everyone is treated fairly, feels respected, and has the opportunity to thrive.
We recognise that equity, diversity and inclusion are essential not just to our internal culture, but to the way we do business. From who we hire to how we work with clients and communities, we aim to reflect the rich diversity of the world around us and ensure everyone feels welcome and valued.
Our Approach
Equity means we take proactive steps to ensure fair treatment, access, and opportunity for all — recognising and addressing barriers where they exist.
Diversity means we embrace the different backgrounds, perspectives and experiences that strengthen our team and drive innovation.
Inclusion means we foster a culture where everyone feels they belong, can contribute fully, and are supported to reach their potential.
Our People Make the Difference
Our Values
Our values are the backbone of our business. They shape the way we work, the decisions we make, and the relationships we build — both internally and with our clients and partners.
We don’t just hang our values on the wall — we live them every day, on every site, and in every interaction. They guide how we show up as individuals and as a team, helping us maintain the highest standards in everything we do.
In an industry where trust, precision, and service are everything, our values are what set us apart. They’re what drive us to deliver not just quality workmanship, but an experience our clients can rely on and feel good about.
Our approach to equity, diversity and inclusion is practical, intentional, and built into the way we operate every day. We know that inclusive practices help us build a stronger team, deliver better service, and create a more positive impact on the communities we work with. Here’s how we put our commitment into action:
Inclusive Hiring
We recruit based on values and potential, not just experience. Our hiring processes are designed to be fair and accessible, welcoming candidates from all backgrounds.
Fair Practices
We ensure fairness across all areas of employment — from recruitment and training to promotion and recognition — creating equal opportunities for every team member to grow.
Respect at Every Level
We foster a safe, supportive environment where everyone is treated with dignity. Respect, inclusivity and wellbeing are central to our culture.
Inclusive Practices
We work with clients and communities from all walks of life, delivering services that are respectful, accessible and responsive to individual needs.
Our Workforce
We build our team around values, not just experience. We actively recruit people from a wide range of backgrounds, knowing that diverse perspectives lead to stronger outcomes and better ideas.
Our hiring processes are designed to be fair and inclusive, removing unnecessary barriers and offering opportunities based on character, potential, and skill. We provide equal access to development, training, and progression, and we regularly review our practices to ensure equity in all aspects of employment.
We foster a respectful, supportive environment where every team member feels safe, seen, and valued. Discrimination and bias have no place here — only teamwork, professionalism, and a shared commitment to doing things right.
What This Means – Expectations for All Staff
Equity, diversity and inclusion are not just organisational values — they are lived principles that shape our everyday behaviours, decisions and interactions. At GC Doors, every member of staff, regardless of role or seniority, is expected to contribute to a positive and inclusive culture.
We all have a responsibility to uphold these principles and ensure that GC Doors remains a workplace where everyone feels safe, valued and able to thrive. This means:
Adopting Inclusive Practices
Staff are expected to approach their work with awareness and inclusivity. This includes using respectful language, avoiding assumptions, considering accessibility, and being mindful of different communication styles, backgrounds and lived experiences. Inclusive practices help ensure that everyone — colleagues, clients, partners and members of the public — feels respected and considered.
Treating Everyone with Dignity and Respect
All staff must show professionalism, courtesy and fairness in every interaction. Whether dealing with teammates, subcontractors, clients or suppliers, everyone deserves to be treated with equal respect — regardless of their background, role or personal circumstances.
Challenging Discrimination and Inappropriate Behaviour
We encourage a culture where it’s safe to speak up. Team members are expected to challenge discriminatory comments, unfair treatment or inappropriate behaviour if it is safe to do so, and to report incidents or concerns through the appropriate channels. We are committed to addressing all concerns promptly and fairly.
Being Open to Different Perspectives
A diverse workforce brings fresh thinking and better results. We expect staff to actively listen, remain curious, and welcome new ideas and approaches — even when they differ from their own. Openness to learning from others is key to innovation, teamwork and problem-solving.
Supporting a Culture of Inclusion
Inclusion isn’t just about big gestures — it’s about small, everyday actions that help people feel welcome, involved and respected. Staff are encouraged to foster a sense of belonging for all, ensuring no one feels excluded based on race, gender, age, disability, religion, sexual orientation or any other characteristic.
Our Clients and Communities
We are proud to serve a wide and diverse range of clients — from individual homeowners and housing associations to developers, contractors, and public sector partners. No matter the size or type of project, our approach remains the same: inclusive, respectful, and responsive to each client’s unique needs.
We understand that every client brings different priorities, expectations, and lived experiences to a project. That’s why we take the time to listen, communicate clearly, and tailor our services to ensure an experience that is accessible, equitable, and aligned with what matters most to them.
Inclusive Client Service
Our team is trained to work respectfully and professionally with people from all walks of life. We recognise that inclusion isn’t a one-size-fits-all concept — it’s about meeting people where they are, avoiding assumptions, and providing a service that is fair, adaptable, and culturally sensitive.
Whether we’re entering someone’s home or coordinating with a large development team, we do so with care, clarity, and courtesy. We strive to create an experience where every client feels heard, respected, and confident in the service we provide.
Accessible and Responsive Delivery
We are committed to making our services as accessible as possible. That means clear communication, flexible scheduling where feasible, and ensuring that our quotes, reports, and processes are easy to understand. When specific access or communication needs arise, we do our best to adapt — because inclusive delivery is part of delivering a quality service.
Respecting the Communities We Work In
Beyond our clients, we recognise the importance of respecting the communities in which we operate. Whether working in residential areas, public buildings, or multi-occupancy properties, we aim to minimise disruption, maintain high standards of conduct, and leave every space better than we found it.
We also understand our role in contributing to wider community wellbeing — by offering fair employment opportunities, working with local suppliers, and supporting inclusive environments wherever we go.